Marketing
Digital Human Technology, Enhancing Brand Interaction
Use digital humans to humanize your brand and enhance authentic customer communication.
The Power of Natural Human Interactions
Create a natural and enjoyable digital experience with nexicon. It automatically adjusts voice, language, emotions, and memory to make human behavior smarter and more coordinated.
nexicon integrates contextual knowledge, customer data, private and public large language models (LLMs), retrieval-augmented generation (RAG), natural language processing (NLP), memory, pronunciation guides, multiple languages, AI voice, and your chosen integrations, orchestrating these elements in real time.
Explore Our Digital Human Solutions Now
How Digital Humans Transform Your Business
nexicon’s proprietary technology brings information to life through natural, real-time conversations.
We train our AI using your organization’s data, product catalogs, brand guidelines, databases, or any other sources to ensure these conversations are highly relevant and personalized for your users.
At the same time, our autonomous animation system allows each created avatar to showcase its unique personality, enabling brands to interact with people instantly.
Enhancing Your Brand Loyalty
Brand
1.Enhance brand image and strengthen affinity. Digital humans interact with customers in a more humanized way, allowing them to feel the brand's care, promoting brand recognition and goodwill.
Loyalty
Increase customer loyalty and foster long-term relationships. Continuous interaction and personalized service build trust, encouraging customers to repurchase and recommend the brand.
Interaction
Provide vibrant interactions to enhance customer engagement. Digital humans respond promptly to customer needs, making them feel valued and increasing brand engagement and loyalty.
Efficiency
Improve service efficiency and reduce wait times. Automating responses to common inquiries allows customers to receive immediate assistance, enhancing their experience and relieving customer service pressure.
Personalization
Provide tailored recommendations based on customer preferences. After analyzing customer data, digital humans can offer personalized suggestions, enhancing customer satisfaction and repurchase rates.
Trust
Enhance customer trust in the brand. Providing consistent and reliable service ensures that customers have a positive experience in every interaction, further promoting spending and return visits.
How Your Brand Can Effectively Use Digital Humans
Automate Product Recommendations
Digital humans automatically recommend products based on customer needs. By analyzing customer behavior and historical data, they provide personalized suggestions to enhance sales conversion rates.
Product Comparison Analysis
Provide clear product comparisons to help customers easily understand the features and prices of different options, reducing decision-making difficulties and enhancing the shopping experience.
24/7 Customer Support System
Digital humans can answer common customer inquiries at any time, increasing satisfaction and reducing the workload of customer service personnel.
Multilingual Support
Digital humans offer multilingual support, allowing them to communicate with customers worldwide, expanding brand influence and increasing market share.
Integration
Enhance customer interaction experiences by seamlessly integrating digital human interfaces into your website, strengthening the connection between your brand and customers.
Data-Driven Results
Data-Driven Results
0
%
Customer engagement increased by digital human interfaces, significantly enhancing brand loyalty.
Interaction Preference
0
/10
users prefer interacting with digital humans over traditional customer service.
Usability
0
%
of users find digital human interfaces easy and intuitive to use.
What Industries Are Digital Humans Applicable To?
Digital humans are used in social media and advertising as brand ambassadors to interact with consumers and enhance brand image and engagement.
Retail
Digital humans can provide instant product recommendations, answer customer inquiries, and assist customers in completing their shopping processes, enhancing the overall shopping experience.
Travel and Hospitality
In travel and hospitality services, digital humans can provide destination information, assist customers with bookings, and answer questions about itineraries.
Financial Services
Digital humans can help customers inquire about account information, provide loan advice, and explain the details of various financial products.
Education
In the education sector, digital humans can answer student questions, provide course information, and assist in finding learning resources.
Healthcare
Digital humans can answer patient inquiries, provide health advice, and assist with scheduling doctor appointments or check-ups.
Technology and Software Services
Digital humans can provide real-time technical solutions, guide users in using software, and answer common questions.
Telecommunications
Digital humans can assist customers with inquiries about service plans, answer billing questions, and provide technical support.
E-commerce
Digital humans can help customers find products, answer questions during the shopping process, and promote sales activities.
Media and Entertainment
Digital humans can recommend content, answer subscription inquiries, and provide information on newly released content.
Human Resources
Digital humans can assist candidates in understanding job information, answering common recruitment questions, and providing application guidance.
How It Works?
Automated Real-Time Animation
nexicon controls everything your digital human does, including how often it blinks, shifts body weight, breathes, and its gestures, full-body animations, and facial expressions.
Respond to Context
As the conversation progresses, digital humans react accordingly. If they receive exciting news, expect a big smile, increased movement, and excited gestures.
Maintain Control Over Your AI
nexicon allows for custom animations to suit your brand and industry needs, you retain control over these animations and their usage contexts.
How to build
Create an Immersive Interactive Experience
Allow digital human to provide richer interactive experiences for customers in a Web 3.0 environment, enhancing overall business performance.
